Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Bank’s target market area. Rapid consolidation in the Bank’s target market has created an opportunity for a community-based commercial bank.

“At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community.”

A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Bank‘s strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Bank’s primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers:

“Our unique approach to financial services and our ‘can do’ attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs.”

Trustar Bank is currently seeking an experienced Loan Administrator, Servicing who will perform a detailed review of executed loan documents to assure accuracy and compliance with established documentation standards, procedures, and policies. The Loan Administrator, servicing follows all established policies and procedures of the Bank.

Summary of Job Duties will include but not limited to:

• Follow up and obtain loan exception documents, update ticklers related to the exception received to include financials, recorded documents, insurances, financing statements (UCC) and other loan collateral.
• Ensure ticklers for any ongoing requirements and post-closing items are on the system. Paid note processing.
• Construction Draws.
• HMDA loan documentation collection and initial data entry.
• Review and resolve any issues shown on real estate tax service reports.
• Perform core system maintenance to include loan advances, address changes and miscellaneous system maintenance tasks.
• Returned mail processing.
• Filing and imaging, as needed.
• Escalate issues to Loan Administration Manager, as needed.

Will Serve as Back-up for:

• Daily review of system generated reports.
• Reviewing core system for booking accuracy within established time frames.
• Reviewing executed loan documentation post-closing to assure accuracy and compliance with established standards, procedures and policies.
• Alerting Loan Administration Manager of any issues discovered in the reviews to determine resolution.
• Preparing payoff quotes and ensuring correct release fees and pre-payment penalties are quoted.
• Reconciling loan related bank g/l accounts.
• Updating master loan rates on the core system.
• Other duties as assigned.

Requirements include:

• Minimum one to three years' experience in loan administration or lending. Banking experience necessary.
• Bachelor's degree preferred in a related field.
• Broad knowledge of Loan Documentation and related compliance regulations.
• Prior experience and knowledge of JackHenry core system, Silverlake experience a plus.
• Must have exceptional Customer Service skills.
• Must have strong attention to detail.
• Strong organizational skills.
• Computer literacy in Word, Excel and Outlook.
• Excellent written and oral communication skills.

Trustar Bank has grown rapidly since it's start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to join the Loan Administration team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. We are an equal opportunity employer. Please note this is an in-office position and a professional environment.